The short version
Your data belongs to you. We collect what we need to make our applications work, we protect it as carefully as we reasonably can, and we never share it with third parties for any commercial purpose — period. That applies whether you're a person who downloaded one of our apps or a company evaluating our software.
The sections below explain this in more detail, including the honest caveats. We'd rather be upfront about the limits of what we can guarantee than pretend the world is simpler than it is.
What We Collect
Briskhaven Labs applications collect only the information needed for the app to function. Depending on the product, this may include account registration details (name, email address, password), usage activity within the application, device type and operating system for compatibility purposes, and any content or data you voluntarily create or input within the app.
We do not collect financial information directly — payments, if required, are handled by established third-party processors who maintain their own privacy and security certifications.
We do not buy, import, or infer personal data from outside sources. What you give us is what we have.
How We Use Your Information
We use the information we collect to operate and improve our applications, authenticate your account and keep it secure, send you communications directly related to your account or app (such as security alerts or support responses), and diagnose and resolve technical issues.
We do not use your data to build advertising profiles. We do not send unsolicited marketing on behalf of third parties. We do not run your information through data brokers or analytics platforms that monetize personal data.
Our commitment
Your data is used to make the product work for you — nothing else. We follow the same data use standards upheld across all Briskhaven Holdings companies, and those standards exist for a reason.
We Never Sell Your Data
We will never sell, license, rent, or otherwise transfer your personal information to any third party for commercial gain. This includes advertising networks, data brokers, marketing platforms, analytics resellers, and any other organization whose business model depends on monetizing personal data.
This is not a policy we apply selectively or revisit when business pressures change. It is a foundational operating principle at Briskhaven Labs and across all Briskhaven Holdings companies.
Your data is not a product
We make money by building software people find useful. Not by treating users as inventory. That distinction matters to us, and we expect it matters to you.
How We Protect Your Information
We make every reasonable effort to protect your data. This includes encrypting sensitive data at rest where technically feasible, using encrypted connections (HTTPS/TLS) for all data in transit, applying access controls so that only the people who genuinely need access to data can reach it, and reviewing our practices as technology and threats evolve.
Within our organization, a limited number of authorized team members may access account-level information — things like your name, email address, or account status — when it's necessary to provide support, investigate a security concern, or fulfill an operational need. This access is limited by role and reviewed regularly. We do not give employees casual or unrestricted access to user data.
An honest caveat
No security practice is perfect, and we won't claim otherwise. What we commit to is taking reasonable, current-best-practice steps to protect your data — and being transparent with you if something goes wrong.
Third-Party Infrastructure
Like virtually every software company, we rely on third-party infrastructure to build and operate our applications. This includes cloud hosting providers, database services, and other technical platforms. These vendors provide the underlying systems our applications run on — they are not marketing partners, analytics companies, or data brokers.
While we apply encryption and access controls at the application level, we want to be transparent: some cloud infrastructure and operational services handle data in ways that, by technical necessity, involve unencrypted information at certain points in processing. We select vendors carefully, apply security configurations available to us, and aim to minimize exposure — but we cannot make an absolute guarantee about every layer of every system we depend on.
We do not share your data with these vendors beyond what is technically required to operate our services. Their access is incidental to providing infrastructure, not a commercial arrangement involving your personal information.
What this means practically
If you store sensitive personal or business data in our applications, understand that it may pass through or reside in major cloud platforms as part of normal operations. We take steps to protect it, but we think you deserve to know the full picture rather than receive a simplified assurance.
Legal Process & Law Enforcement
We take your privacy seriously, and that includes protecting it from unwarranted government access. We will not voluntarily disclose user information to law enforcement, government agencies, or any other authority without a legally valid and enforceable requirement to do so.
We require a valid court order, subpoena, or equivalent legal process before we will produce user data in response to any request from law enforcement or a government body. We do not respond to informal requests, and we do not participate in voluntary data-sharing programs with any agency.
The one clear exception to this is if we detect activity within our systems that we are legally obligated to report — such as evidence of child exploitation — where specific laws require us to act regardless of a court order. In all other circumstances, proper legal process is required.
Where permitted by law, we will make reasonable efforts to notify affected users before complying with a legal demand so they have the opportunity to seek their own legal counsel.
To be direct about it
We will cooperate with legitimate legal authority when the law requires it — and we will do so properly. We will not be a tool for warrantless surveillance, and we will not hand over user data casually. If someone wants your data from us, they need to go through the courts.
Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your account and associated data, and opt out of any communications from us that are not strictly required for account operation.
To exercise any of these rights, contact us at support@briskhavenlabs.com. We will respond within a reasonable timeframe and will not require you to jump through unnecessary hoops to exercise basic rights over your own data.
Questions or Concerns
If you have any questions about this policy, want clarification on something specific, or have a concern about how your data is being handled, please reach out directly. We'd rather hear from you than have you wonder.
Email: support@briskhavenlabs.com
Phone: (404) 795-6411
Mail: Briskhaven Labs LLC, 100 North Point Center E, Suite 125, Alpharetta, GA 30022
Briskhaven Labs LLC is a division of Briskhaven Holdings LLC. This privacy policy applies to applications and services developed and operated under the Briskhaven Labs LLC brand. We reserve the right to update this policy as our practices evolve or legal requirements change. When we do, we'll note the updated date at the top of this page.